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Web Site Hosting |
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Web Site Hosting
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Dedicated Servers |
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Dedicated Servers
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Colocation |
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Colocation
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Email Solutions |
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Email Solutions
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Domain Registration |
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Domain Registration
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| In order to provide the highest quality of service LightHouse Hosting contracts with the best service providers in the most advanced data centers. This extradinary level of technical capability brings along with it a premium price. We do not pass that premium price along to our customers and rely on our customers to be responsible and timely with respect to their hosting fees. LightHouse Hosting has set forth a standard billing policy which applies to all customers unless the customer has a written customized contract with LightHouse Hosting for special services. |
LightHouse Hosting accepts several major credit cards for monthly recurring payments on hosting accounts, dedicated servers, managed services, colocation and email services. Monthly billing by invoice is not available on standard accounts providing the services listed above.
It is the customers responsibility to maintain the accuracy of their credit card information. This can be accomplished by logging into your LightHouse Hosting account on-line and updating your credit card information. LightHouse hosting will not notify any customer if their credit card information has expired. Billing is performed automatically.
Once any account is billed for their monthly charges a paid invoice is sent to the adminstrative email listed in the customer's user account. It is the customer's responsibility to maintain a current email address and review all mail received in that account from LightHouse Hosting.
LightHouse Hosting reserves the right to charge late fees for any account past due for more than 30 days, and a re-instatement fee for any site that is suspended for non-payment once the past due balance is received and the site is placed back on line. |
Billing is performed automatically on a monthly basis on the account. If the account cannot be paid due to a credit card being declined LightHouse Hosting will make one additional attempt to charge the card. If the card fails again and payment is not made the hosting account or service provided by LightHouse Hosting will be suspended.
Account suspensions include parking of any web site hosted on our services, suspension of all inbound and outbound email, removal of access permissions to the hosting account or dedicated server, and suspension of all services active on a dedicated server. Suspension of colocated equipment will result in a firewall block of all inbound and outbound traffic to any source from any source. |
| Accounts in the dedicated, colocated and rack space billing group may, based on contractual agreements, be billed monthly by invoice and paid by check or wire transfer. All services in this group are paid prior to the service agreement month. For example, if the service period is January 1 to January 31, payment must be received no later than the last business day of the prior month. If payment is not received for these services all access and connectivity to these services will be suspended without notification and services will not be resumed until payment is received. |
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